It has come to our attention that, through personal contacts or via various forms of electronic channels or social media platforms in Macau and/or Mainland China, the names of the following parties have been associated with the displaying, promoting, soliciting or selling of AXA Macau’s insurance products in person and represented to have a business relationship with AXA Macau.
AXA Macau hereby declares that parties listed above are not our authorised licensed insurance intermediaries and AXA Macau has no connection with them. The information provided in these electronic channels and social media platforms about the relationship of these companies with AXA Macau and our insurance products is inaccurate and misleading; such information was in no way authorized or endorsed by AXA Macau. This clarification statement is made solely to inform customers of the unauthorized use and association of AXA Macau with the above named companies. For avoidance of doubt, we make no statement or opinion as to whether the above named companies are involved in such sales activities or aware of the use of their name in connection with the sales of insurance products.
AXA Macau and our licensed insurance intermediaries only conducts regulated activities within Macau, including but not limited to distributing or publicising any marketing and promotion materials and proposals as well as accompanying customers submitting premium for AXA Macau’s insurance policy in Macau. Customers outside Macau should never accept any insurance services or purchase any insurance products from any parties or any “referrers” purportedly represented for AXA Macau.
In addition, consumers are strongly advised to verify the license of insurance intermediary that you are dealing with in Macau against the Monetary Authority of Macao’s website (https://www.amcm.gov.mo/static/insurance_intermediary/intermediary_en.php).
If you are interested in AXA Macau insurance products, please contact our authorized licensed intermediary or us via our website: https://www.axa.com.mo/en/.
Version updated on 25 August 2023
To provide you with a better digital customer experience, we have launched a new e-service platform - Emma by AXA.
Please note that you will be leaving the AXA Macau website and redirected to AXA Hong Kong website to access Emma by AXA.