Tips for paying renewal premiums:

You can make your payment at our Cashier Office by cash, cheque, bank draft, cashier order, AXA LUSO Co-brand Card.

  • Cash payments accepted by the cashier office are capped at HKD100,000, MOP103,000 and USD12,800 or equivalent per policy per day. The annual cash payment limit* of each policyowner (include all policies owned) is HKD450,000 ,MOP460,000,USD58,000 or equivalent.
  • All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.
  • If the payment is made by bank draft and cashier order with the following situations, please pay along with the receipt issued by bank :
    - For payment on each bank draft with more than HKD120,000, MOP123,000, USD 15,000 or equivalent in other currency;
    - For payment (paid via any payment channels) accumulated more than HKD400,000 , MOP412,000, USD50,000 or equivalent in other currency for each policy for the last 365 days. Please properly keep all relevant payment receipts or documents.

* Cash payments made include all payment channels for the last 365 days

Office Location:
  • Avenida do Infante D. Henrique No. 43-53A, 20 Andar, The Macau Square, Macau
Office Hours:

Monday to Friday: 9:00am - 5:30pm

Saturday, Sunday and Public Holidays: Close