Tips for renewal payments:
- Please allow 3 working days for the relevant payment to be processed.
- All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.
Payment Channel:
- BOC Net
Payment Steps
Step 1. Go to Payment
Step 2. Select Insurance Agency: AXA
Step 3. Input Policy Number (10-digit policy number and skip the hyphens(-))
Step 4. Select Payment Currency
Step 5. Input Premium
Step 6. Select Debit Account
Step 7. Click Preview to confirm the payment
Emma by AXA - Your all-in-one insurance & health services platform
To provide you with a better digital customer experience, we have launched a new e-service platform - Emma by AXA.
Please note that you will be leaving the AXA Macau website and redirected to AXA Hong Kong website to access Emma by AXA.